ACTING MASTERY — TERMS & CONDITIONS

Acting Mastery

Effective Date: 1 January 2026

These Terms and Conditions ("Terms") govern your use of the Acting Mastery website and the products and services made available through it.

By accessing or using our website, creating an account, making a booking, or purchasing a product or service, you agree to these Terms, our Privacy Policy, and any additional terms that may apply to a particular product or service.


1. General Terms

This website (the "Site") is owned and operated by Acting Mastery ("we", "us", or "our").

By accessing or using the Site, you agree to use it in accordance with these Terms, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site, products, or services.

We may update these Terms from time to time. Updated Terms will be made available on our website with an updated effective date.


2. SMS Messaging & Communications

Where you have provided appropriate consent, we may send SMS messages relating to our services, including:

• Appointment and booking confirmations
• Appointment reminders
• Rescheduling or booking updates
• Customer support communications
• Service-related notifications
• Marketing or promotional communications where appropriate consent has been provided

You may opt out of marketing SMS communications at any time by replying STOP, where this functionality is available, or by following another unsubscribe method provided in the message.

For assistance, you may reply HELP, where supported, or contact us at:

Email: [email protected]
Phone:

Standard message and data rates may apply depending on your mobile provider and plan.

Message frequency may vary depending on your bookings, services and interactions with us.

Delivery of SMS messages may depend on telecommunications networks and third-party service providers. We cannot guarantee uninterrupted or error-free delivery.


3. Intellectual Property Rights

The Site and materials available through it, including text, graphics, logos, images, videos, course materials, documents and other content, are owned by or licensed to Acting Mastery and may be protected by applicable intellectual property laws.

Unless expressly authorised by us, you must not:

• Copy or reproduce our materials
• Republish or redistribute our content
• Upload or transmit protected content elsewhere
• Sell or commercially exploit our materials
• Modify our materials without permission
• Create derivative commercial works from our content
• Use our intellectual property without permission

You may access and use materials made available to you for your own personal, non-commercial use, subject to any additional conditions applying to the relevant service.


4. User-Submitted Content

Where you submit comments, feedback, testimonials, photographs, videos or other materials through our website or services, you confirm that you have the right to provide that material.

You must not submit material that:

• Infringes another person's intellectual property or privacy rights
• Is unlawful, misleading, abusive or defamatory
• Contains malicious software or harmful content
• Otherwise breaches these Terms

Any use of submitted content by Acting Mastery will be subject to applicable permissions, consents and laws.


5. Third-Party Links & Services

Our Site may contain links to or integrations with websites, platforms or services operated by third parties.

These may include services used for:

• Payment processing
• Appointment scheduling
• Online learning
• Video hosting
• Email and SMS communications
• Website functionality
• Other business operations

Third-party websites and services may have their own terms and privacy policies.

A link to a third-party website or service does not necessarily constitute an endorsement of that third party.


6. Online Purchases & Payments

Certain sections of the Site may allow you to purchase products or services.

When making a purchase, you agree to provide accurate and complete information required to process the transaction.

Payments may be processed through third-party payment providers. Those providers may collect and process payment information according to their own terms and privacy policies.

Any specific conditions displayed during checkout or booking may apply to that particular transaction, including conditions relating to:

• Pricing
• Payment schedules
• Instalment arrangements
• Cancellations
• Rescheduling
• Refunds
• Access to products or services

Nothing in these Terms is intended to exclude rights or remedies that cannot lawfully be excluded under applicable law.


7. Accounts & Passwords

Certain features or services may require you to register for an account.

You agree to provide accurate, current and complete information when registering.

You are responsible for:

• Keeping your login credentials confidential
• Maintaining accurate account information
• Activities undertaken through your account
• Preventing unauthorised sharing of your account
• Notifying us if you become aware of unauthorised access

If you suspect unauthorised use of your account, contact us at [email protected].


8. Acceptable Use

You must not use the Site or our services:

• For unlawful purposes
• In a way that interferes with the operation or security of the Site
• To gain unauthorised access to accounts, systems or information
• To distribute malicious software or harmful content
• To infringe the rights of Acting Mastery or another person
• In any manner prohibited by these Terms or applicable law

We may take reasonable action where these Terms are materially breached.


9. Suspension & Termination

We may suspend or terminate access to the Site or relevant services where reasonably necessary, including where:

• A user materially breaches these Terms
• Our services are used for unlawful purposes
• An account is used fraudulently
• There is unauthorised sharing or misuse of protected content
• The security or operation of our systems is compromised

Upon termination, you must stop using any services or content to which your access has been terminated.

Any rights or obligations intended to continue after termination will remain in effect.


10. Disclaimers

We aim to provide accurate and reliable information through our Site and services. However, information may occasionally contain errors, omissions or become outdated.

To the extent permitted by law, we do not guarantee that the Site will always be:

• Available
• Uninterrupted
• Error-free
• Free from technical issues

Third-party links, services and resources may operate independently from Acting Mastery, and we are not responsible for their independent operation or content.

Nothing in these Terms excludes, restricts or modifies any rights, guarantees or remedies that cannot legally be excluded under applicable law.


11. Privacy

Your personal information will be handled in accordance with our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose and protect personal information when you interact with our website and services.

You can view our Privacy Policy at:

/privacy-policy

For privacy-related questions, contact us at [email protected].


12. Email & Marketing Communications

Where you have provided appropriate consent, we may send you information about our products, services, events, offers or other relevant updates.

You may withdraw your consent to marketing communications at any time.

You can:

• Use the unsubscribe link provided in marketing emails
• Reply STOP to eligible SMS marketing messages, where supported
• Contact us at [email protected] to update your communication preferences

You may still receive necessary service-related communications relating to an existing booking, purchase, account or service where appropriate.


13. Changes to Our Services

We may modify, update or discontinue parts of our website or services from time to time.

Where a material change affects an existing paid product or service, we will take reasonable steps to communicate the change where appropriate.


14. Changes to These Terms

We may update these Terms from time to time to reflect changes to our:

• Services
• Website
• Business practices
• Technology
• Applicable requirements

The latest version will be made available on our website.

The effective date displayed at the beginning of these Terms indicates when the current version became effective.


15. Governing Law

These Terms are governed by the applicable laws of the Australian state or territory in which Acting Mastery operates, together with applicable Commonwealth laws of Australia.

Nothing in these Terms limits any rights that cannot lawfully be excluded or restricted under applicable Australian law.


16. Contact Us

If you have any questions about these Terms and Conditions, please contact:

Acting Mastery

Email: [email protected]